Installing service packs and software patches on System Manager by using Solution Deployment Manager Client

Last Updated : Jan 10, 2023 |
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Use the procedure to install service packs, feature packs, or software patches on System Manager by using Solution Deployment Manager Client.
Before you begin
Install the Solution Deployment Manager client.
  1. To start the Solution Deployment Manager client, click StartAll ProgramsAvayaAvaya SDM Client or the SDM icon (Icon to open the Solution Deployment Manager client dashboard) on the desktop.
  2. Click Application Management.
  3. In Application Management Tree, select a location.
  4. On the Applications tab, in the Applications for Selected Location <location name> section, select System Manager on which you want to install the patch.
  5. Click More ActionsRefresh App.
    ADDITIONAL INFORMATION:
    If Refresh App is disabled or fails, proceed to next step.
  6. If updating from a different client, perform the following:
    1. Click More ActionsRe-establish connection.
    2. Click More ActionsRefresh App.
    3. To view the status, in the Current Action column, click Status Details.
    4. Proceed with the next step.
  7. Click More ActionsUpdate App.
    ADDITIONAL INFORMATION:
    If Solution Deployment Manager detects a previous uncommitted patch, the system displays a dialog box with Commit and Rollback. You need to either commit previous uncommitted patch or rollback. Only after this, the system displays the System Manager Update dialog box to provide the patch file.
  8. Click Select bin file from Local SDM Client and provide the absolute path to the software patch or service pack.
    ADDITIONAL INFORMATION:
    Note:
    The absolute path is the path on the computer on which the Solution Deployment Manager client is running. The patch is uploaded to System Manager.
  9. Click the Auto commit the patch check box.
  10. Click Install.
    STEP RESULT:
    In the Applications for Selected Location <location name> section, the system displays the status.
  11. To view the details, in the Current Action column, click Status Details.
    STEP RESULT:
    SMGR Patching Status window displays the details. The system displays the Installed Patches page. The patch installation takes some time.
  12. On the Installed Patches page, perform the following:
    1. In Action to be performed, click Commit.
      STEP RESULT:
      The system installs the patch, service pack or feature pack that you selected.
    2. Click Get Info.
    3. Select the patch, service pack or feature pack, and click Commit.
      ADDITIONAL INFORMATION:
      Note:
      To Commit or Rollback the System Manager patch, use this step.
Related links
Update App field descriptions