Installing the Solution Deployment Manager client on your computer

Last Updated : Aug 06, 2026 |
Prolog information
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When the centralized Solution Deployment Manager on System Manager is unavailable, use the Solution Deployment Manager client to deploy the Avaya Aura® applications.
You can use the Solution Deployment Manager client to install software patches of only System Manager and hypervisor patches of Appliance Virtualization Platform.
Use the Solution Deployment Manager client to deploy, upgrade, and update System Manager.
Solution Deployment Manager must be used to deploy or upgrade Avaya Aura® applications on Avaya Aura® Appliance Virtualization Platform.
Note:
Solution Deployment Manager is not supported for Avaya Solutions Platform R6.0 (KVM on RHEL 8.10).
  1. Download the Avaya_SDMClient_win64_10.2.0.0.xxxxxxx_xx.zip file from the Avaya Support website at https://support.avaya.com or from the Avaya PLDS website, at https://plds.avaya.com/.
  2. On the Avaya Support website, click Product SupportDownloads, and type the product name as System Manager, and Release as 10.2.x.
  3. Click the Avaya Aura® System Manager Release 10.2.x SDM Client Downloads,10.2.x link. Save the zip file, and extract to a location on your computer by using the WinZip application.
    ADDITIONAL INFORMATION:
    You can also copy the zip file to your software library directory, for example, c:/tmp/Aura.
  4. Right click on the executable, and select Run as administrator to run the Avaya_SDMClient_win64_10.2.0.0.xxxxxxx_xx.exe file.
    STEP RESULT:
    The system displays the Avaya Solution Deployment Manager screen.
  5. On the Welcome page, click Next.
  6. On the License Agreement page, read the License Agreement, and if you agree to its terms, click I accept the terms of the license agreement and click Next.
  7. On the Install Location page, perform one of the following:
    • To install the Solution Deployment Manager client in the system-defined folder, leave the default settings, and click Next.
      If the C:\Program Files\Avaya\AvayaSDMClient directory is not empty, the installer displays the following message: To install the SDM client, select an empty directory or manually delete the files from the installation directory.
      If the file is locked and you are unable to delete it, reboot the machine, and then delete the file.
    • To specify a different location for installing the Solution Deployment Manager client, click Choose, and browse to an empty folder. Click Next.
      To restore the path of the default directory, click Restore Default Folder.
    ADDITIONAL INFORMATION:
    The default installation directory of the Solution Deployment Manager client is C:\Program Files\Avaya\AvayaSDMClient.
  8. On the Pre-Installation Summary page, review the information, and click Next.
  9. On the User Input page, perform the following:
    1. To start the Solution Deployment Manager client at the start of the system, select the Automatically start SDM service at startup check box.
    2. To change the default software library directory on windows, in Select Location of Software Library Directory, click Choose and select a directory.
      ADDITIONAL INFORMATION:
      The default software library of the Solution Deployment Manager client is C:\Program Files\Avaya\AvayaSDMClient\Default_Artifacts.
      You can save the artifacts in the specified directory.
    3. In Data Port No, select the appropriate data port.
      ADDITIONAL INFORMATION:
      The default data port is 1527. The data port range is from 1527 through 1627.
    4. In Application Port No, select the appropriate application port.
      ADDITIONAL INFORMATION:
      The default application port is 443. If this port is already in use by any of your application on your system, then the system does not enable you to continue the installation. You must assign a different port number from the defined range. The application port range is from 443 through 543.
      Note:
      After installing the Solution Deployment Manager client in the defined range of ports, you cannot change the port after the installation.
    5. Click Reset All to Default to reset all values to default.
  10. Click Next.
  11. On the Summary and Validation page, verify the product information and the system requirements.
    ADDITIONAL INFORMATION:
    The system performs the feasibility checks, such as disk space and memory. If the requirements are not met, the user must make the required disk space, memory, and the ports available to start the installation process again.
  12. Click Install.
  13. On the Install Complete page, click Done to complete the installation of Solution Deployment Manager Client.
    STEP RESULT:
    After the installation is complete, the installer automatically opens the Solution Deployment Manager client in the default web browser and creates a shortcut on the desktop.
  14. To start the client, click the Solution Deployment Manager client icon,.
Next steps
  • Configure the laptop to get connected to the services port if you are using the services port to install.
  • Connect the Solution Deployment Manager client to Appliance Virtualization Platform through the customer network or services port.
    For information about Methods to connect the Solution Deployment Manager client to Appliance Virtualization Platform, see Using the Solution Deployment Manager client.
Related links
Uninstalling the Solution Deployment Manager client manually