Agent Login/Logout (Split) report

Last Updated : Oct 27, 2022 |

The Agent Split Login/Logout report shows the agent login and logout times for agents in a split on a specified day.

Here are some things to know about this report:

  • This report is available in the daily version only.

  • The database items for the Agent Login/Logout (Split) report are stored in the haglog table.

  • This report appears for communication servers without EAS.

  • This report accepts split numbers from 1-2000 when the communication server is a more recent version.

  • This report uses the Agent report input window. Select an agent who you want to view on the report. See Agent report input fields for more information.