From the Real-Time Split/Skill menu you can select Split Status (non- EAS) or Skill Status (EAS), Split/Skill report, or Call Profile. Additionally, if you have the EAS feature, you can select Top Agent Status, Top Agent report, and Skill AUX report.

The Split Status report or Skill Status report shows the status of one split or one skill. If you have the EAS feature, your system displays the Skill Status report. If you do not have the EAS feature, your system displays the Split Status report.