This chapter gives you general information about how to use CMS Supervisor standard reports. CMS Supervisor standard reports display, report, and summarize the performance of any measured subset of an ACD (Communication Manager system, including agents, splits/skills, trunks, trunk groups, VDNs, and vectors.
Note:
CMS Supervisor standard reports are view only. Depending on your permissions, you might not see all available standard reports. Since the reports are view only, you cannot delete any standard report.
For basic software installation, log on, and log out procedures for CMS Supervisor, see Avaya CMS Supervisor Clients Installation and Getting Started.
