Administration features

Last Updated : Oct 09, 2023 |

Avaya Aura® Communication Manager supports several administration interfaces for ease of use.

  • System Access Terminal: A screen-oriented interface for telephony administration. System Access Control is available using the System Manager package. The system-level limit on the number of concurrent System Access Control sessions is 22. This limit is only for login profiles 18 to 69 and not for system logins. A user can have up to five concurrent System Access Control sessions.

  • System Management Interface: Uses graphical user interface screens for telephony administration. Using System Management Interface, you can perform system management tasks.

  • System Manager: Provides central administration for Communication Manager and other Avaya Aura IP Telephony products.

  • Solution Deployment Manager: This is a centralized software management solution in System Manager that provides deployments, upgrades, migrations, and updates to Avaya Aura® applications. For the initial System Manager deployment or when System Manager is inaccessible, you can use the Solution Deployment Manager client. Install the client on the computer of the technician. The Solution Deployment Manager client provides the functionality to deploy the OVAs or ISOs on an Avaya™-provided server, customer-provided virtual environment, or software-only environment.

To label each point-to-point session with a globally unique identifier, Communication Manager generates a 128-bit identifier and inserts the identifier in the Global Session ID (GSID) header of the request. To troubleshoot call flows, you can use a tracing tool and filter GSIDs from the relevant logged messages.

For more information about administering the Communication Manager features, see Administering Avaya Aura® Communication Manager.