Localization

Last Updated : Sep 27, 2023 |

Communication Manager supports various language features, such as administrable language displays and country-specific localization.

Communication Manager localization features include:

  • Administrable language displays: With this feature, you can see the messages that appear on SIP stations, DCP and H.323 telephone display units in the language the user speaks. These messages are available in English (the default), French, Italian, Spanish, user-defined, or Unicode; where user-defined can be almost any language using the Latin, Russian or Katakana writing scripts, and Unicode can be almost any language in the world. An administrator configures the language to be displayed for messages for each user. The feature requires 40-character display telephones.

  • Administrable loss plan: It is necessary to administer signal loss and gain for telephone calls because the amount of loss permitted on voice calls can vary by country.

  • Bellcore calling name ID: With this feature, the Communication Manager can accept calling name information from a Local Exchange Carrier network that supports the Bellcore calling name specification. The system can send calling name information if Bellcore calling name ID is administered. The following caller ID protocols are supported:

    • Bellcore (default) - US protocol (Bellcore transmission protocol with 212 modem protocol).

    • V23-Bell - Bahrain protocol (Bellcore transmission protocol with V.23 modem protocol).

  • Busy tone disconnect: In some regions of the world, the central office sends a busy tone for the disconnect message. With a busy tone disconnect, the switch disconnects analog loop-start central office trunks when a busy tone is sent from the central office.

  • Country-specific localization

    • Brazil-Block collect call: Blocks collect calls on a class-of-restriction basis. This feature is available for any switch that uses the Brazil country code.

    • Japan

      • National private networking provides support for Japanese private ISDN networks.

      • Katakana character set Communication Manager supports the Katakana character set.

    • Russia

      • Central Office support on Branch Gateways: Communication Manager supports central office trunks in Russia using Avaya Branch Gateways.

      • ISDN/DATS network support: Supports ISDN/DATS trunk networks when the tone generated field is set to 15 (Russia) on the system-parameters tone-generation screen. It modifies the overlap sending delay and ISDN T302 and T304 timers to support the Russian trunk network.

      • Multi-Frequency Packet signaling: Multi-Frequency Packet (MFP) address signaling is provided in Russia on outgoing central office trunks. Calling party number and dialed number information is sent on outgoing links between local and toll switches.

  • E&M signaling: E&M trunks are used to provide analog communication links. Continuous, pulsed Continuous, and pulsed E&M signaling are modifications to the E&M signaling used in the United States. Continuous E&M signaling is intended for Brazil but can also be used in Hungary. Pulsed E&M signaling is intended for use in Brazil.

  • Multinational Locations: For customers who operate in multiple countries, the Multinational Locations feature enables the use of a single Enterprise Communication Server (ECS) across multiple countries.

  • Public network call priority: Provides call retention, forced disconnect, intrusion, mode-of-release control, and re-ring to switches on public networks. Different countries frequently refer to these capabilities by different names.

  • QSIG support for Unicode: Extends the Unicode support on a single server to multi-node Communication Manager networks. This feature supports Unicode across large campus configurations.

  • World class tone detection: Enables Communication Manager to identify and handle different types of call progress tones, depending on the system administration.

  • XOIP Tone Detection Bypass: The X over IP Tone Detection Bypass feature (where X = modem, fax, TTY-TDD) serves customers using older or non-standard external equipment such as modems, fax, TTY devices which are not easily recognized by VoIP resources within Communication Manager.