Remote Support Services

Last Updated : Mar 17, 2025 |

Remote Support Services (RSS) is a TCP tunneling mechanism supported by IP Office Subscription, used for both internal IP Office and co-located server management interfaces.

The following RSS capacities are supported:

Platform

Total RSS bandwidth Mbit/s

Maximum TCP Tunnels

Notes

Dell R260

10

64

-

Dell R660

20

64

Assumes sufficient VM resources assigned.

Virtual[1]

20

64

-

IP500 V2

1

64

-

Notes

  • No bandwidth limits are enforced

  • RSS traffic flows between the Primary and Secondary or Expansion using the IP Office line

  • The RSS bandwidth of the Primary also determines the total Server Edition deployment bandwidth

The following occurs if these figures are exceeded:

  • If total bandwidth is exceeded, general IP Office processing capacity and performance will reduce. High overload conditions will cause the IP Office to perform poorly in general.