Trunk Capacity

Last Updated : Mar 17, 2025 |

Primary/Secondary IP Office servers support SIP, H323and IP Office lines.

Mode

Primary/Secondary server

Maximum Registered SIP Trunks

Total SIP Trunk Calls (direct/indirect media)

Maximum H.323/IP Office Trunks

Maximum H.323/IP Office Trunk Calls

IP Office Server Edition

Dell R260

125

256/128

32

250

Dell R660

250

512/256

32

250

Virtual[1]

250

512/256

32

250

IP Office Select

IP Office Subscription (Linux)

Dell R660

250

1024/512

150

500

Virtual[1]

250

1024/512

150

500

  1. Assumes virtual machine profiling as detailed in "Deploying IP Office Servers as Virtual Machines".

  2. Unless otherwise stated, R240 and R260 servers capacities are equivalent.

  3. The Total SIP Trunk Calls figure is the maximum number of concurrent SIP trunk calls/sessions for one system. They can be distributed over one or more trunks on the same system.

  4. SIP trunk concurrent call capacity is also limited by available licenses and the SIP Line > SIP URI > Max Calls per Channel setting and the maximum server call capacity. See Call Capacity.

  5. The number of SIP trunk session licenses requested by each system is defined by the Maximum SIP Sessions setting on the License > Remote Server > Reserved Licenses tab of IP Office Server Edition Manager. One available SIP Trunk session license enables one concurrent SIP session or call.

  6. The maximum number of configured URIs per SIP trunk is 150. This is not correlated with maximum SIP trunks or concurrent calls or sessions.

  7. The above figures are a theoretical maximum; other factors can reduce what can be utilized on a concurrent basis:

    • Available licenses

    • Trunk configuration

    • Maximum server call capacity

    • IP infrastructure

The following occurs if the maximum numbers are exceeded:

Unless administered, IP Office does not limit the number of concurrent trunk calls and makes a best effort to service all. VoIP voice quality will degrade as load increases; high overload conditions will cause the server to perform poorly in general.