Unified Messaging Capacity

Last Updated : Mar 17, 2025 |

Voicemail Pro provides a number of integration options for Unified Messaging (UMS):

Mode

Platform

Native/ IMAP/ SMTP

Exchange Integration

Gmail Integration

EWS

MAPI

Copy/ Alert

Forward

IP Office Server Edition

Dell R260

750

750

490

750

250

Dell R660

2000

2000

490

2000

250

Virtual[1]

2000

2000

490

2000

250

IP Office Select

IP Office Subscription (Linux)

Dell R660

3000

3000

490

3000

250

Virtual[1]

3000

3000

490

3000

250

IP500 V2

UCM V2

384 (200)[2]

384 (200)[2]

384 (200)[2]

384 (200)[2]

384 (200)[2]

  1. Assumes virtual machine profiling as detailed in "Deploying IP Office Servers as Virtual Machines".

  2. Capacity when one-X Portal is running on the module.

  3. Unless otherwise stated, R240 and R260 servers capacities are equivalent.

  4. Use of these options requires the user or hunt group to be licensed, either using an appropriate IP Office user profile license or the legacy UMS Web Services license.

  5. Each voicemail server in a dual active Voicemail Pro deployment supports independent UMS integration capacity.

  6. When resilience active, UMS integrations are supported at the same per-server capacity.

  7. The MAPI exchange integration supports 245 users per MAPI proxy service running on the Exchange Server.

  8. A maximum of two MAPI proxy services can be running, giving a total of 490 mailboxes.

  9. Hunt Groups cannot support Gmail integration.

  10. The Gmail maximum message length is 14 minutes.