Hunt and Presence Groups

Last Updated : Mar 17, 2025 |

Hunt groups are sets of telephone users targeted by calls. Presence groups are sets of XMPP users for IM purposes. Both are the same for group capacity in the table below.

Groups used for paging are subject to lower limits. See Paging.


Mode	Platform	Maximum Members per Group	Maximum Server Groups	Maximum Solution Groups	Total Solution Group Members
IP Office Essential Edition IP Office Preferred Edition	IP500 V2	384	200	300	3000
IP Office Server Edition	Linux/Virtual	750750	300	300	3000
IP Office Server Edition	IP500 V2	384	384	300	3000
IP Office Select IP Office Subscription (Linux)	Linux/Virtual	1250	600	600	6000
IP Office Select IP Office Subscription (Linux)	IP500 V2	384	384	600	6000

Maximum Solution Groups = Maximum Solution Groups is the total number of hunt and presence groups over the whole solution.
Maximum Members per Group = The maximum number of members in a single hunt/presence group.
Total Solution Group Members = The total members over all hunt/presence groups.

The following occurs if these figures are exceeded:

IP Office Manager does not permit the administration of more than 300 solution groups if the solution is not IP Office Select or IP Office Subscription.
IP Office Manager does not permit the administration of more than 750 per group members if the solution is not IP Office Select or IP Office Subscription.
If the number of groups or individual size is exceeded (particularly if the Ring Mode is Collective or Collective Call Waiting), there may be inaccurate hunt group call presentation, or a general slowdown in other operation such as UC or management clients.

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Avaya IP Office Platform Guidelines Capacity

Hunt and Presence Groups

The following occurs if these figures are exceeded: