one-X Portal Server

Last Updated : Mar 17, 2025 |

The following Avaya one-X® Portal client capacity is supported with three main options:

  • The Avaya one-X® Portal server running on the Primary

  • Standalone server IP Office Application Server to allow increased Avaya one-X® Portal user capacity.

  • Second portal server to provide geo-resilience (running on Secondary server or secondary with second standalone IP Office Application Server)

Mode

Platform

Maximum one-X Portal Clients

Maximum Solution Call Rate (BHCC)

Primary

Stand Alone

IP Office Server Edition

Dell R260

375

750

7200

Dell R660

750

750

9000

Virtual[1]

750

750

9000

IP Office Select

IP Office Subscription (Linux)

Dell R660

1500

3000

10000

Virtual[1]

1500

3000

10000

IP500 V2

UCM V2

-

50

3600

  1. Assumes virtual machine profiling as detailed in "Deploying IP Office Servers as Virtual Machines".

  2. The quoted Busy Hour Call Completion (BHCC) rates assumes a normal call distribution.

  3. If Avaya one-X® Portal server geo-resilience is required, it must be a Secondary if Primary one-X server used, or another standalone one-X server if standalone one-X server used.

  4. The maximum supported total solution call rate is 7200/9000/10000 BHCC when Avaya one-X® Portal users are active.

  5. The Avaya one-X® Portal client types can be of any mix, including plugins. HTTP or HTTPS.

  6. Each connected Avaya one-X® Portal client counts as one load.