ISDN Problems (T1 or E1 PRI Connections)

Last Updated : Sep 15, 2020 |
Prolog information
Enable the following trace option settings. These provide information about the ISDN line itself and any calls in progress.
Tab
Trace Options
ISDN
Layer 1, Layer 2, Layer 3, Layer 1 Send, Layer 1 Receive, Layer 2 Send, Layer 2 Receive, Layer 3 Send and Layer 3 Receive.
Call
Extension Send, Extension Receive, Extension TxP, Extension RxP, Line Send, Line Receive, Targetting and Call Logging.
System
Error, Print and Resource Status Prints.
If the problem is with a specific ISDN line then the System Monitor can record info for a specific line by entering an ISDN line number in the Port Number field. ISDN line numbers range from 0 to 8. The line number is displayed in the Configuration Lines List. A blank entry indicates that all ISDN lines are monitored.