Connecting to a System using HTTPS

Last Updated : Dec 16, 2020 |
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HTTP and HTTPS connections are supported for IP Office Release 9.1 and higher. Using these protocols is more secure.
This type of connection uses the name and password of an IP Office service user who has been configured for monitor access, see Configuring a service user for monitor access. By default, only the Administrator account is configured for such access.
Use of HTTP and HTTPS access can be disabled through the system's security settings. See Disabling UDP/TCP/HTTP Access.
  1. Go to StartIP OfficeMonitor.
  2. If Monitor has been previously run, it will attempt to automatically connect with the previous monitored system. Details of the connection are shown in the title bar. If otherwise or if you want to monitor another system, use the steps below.
  3. Click on Select Unit or select FileSelect Unit. The Select System to Monitor dialog box is displayed.
  4. Enter the system details:
    1. Enter the system’s IP address or FQDN without any protocol prefix. For subscription systems being accessed via Customer Operations Manager, use the address shown in the system's details in Customer Operations Manager.
    2. Set the Protocol to HTTPS.
    3. The Port defaults to 443 (use 8443 for cloud based systems and systems being accessed via Customer Operations Manager). Change this if a different port is configured in the IP Office system’s security settings.
    4. Select the Certificate that should be used for the connection. To select a certificate, click on the browse button , select the certificate to use and click OK. If you do not select a certificate, monitor will auto-generate a self-signed certificate file.
    5. In the Username field enter the name of the service user account configured for monitor access to the system. In the Password field, enter the password for that service user account. Incorrect entry does not disable the account in the same way as for access from IP Office Manager. However, more than 10 incorrect login attempts in a 10 minute period will block further monitor access attempts for a minute.
    6. If you want monitor to start with a previously saved set of trace options, use the Trace Log Settings Filename browse button to select the trace options file. See Saving Trace Options as a File.
  5. Click OK.
  6. Once Monitor has connected with a system, it displays the system’s status report (see System Status Report) and alarm log (see Alarms).