Connecting to a System using TCP

Last Updated : Nov 19, 2019 |
Prolog information
TCP connection is supported for IP Office release 9.0 and higher. In order to use monitor remotely through Avaya SAL, select TCP.
However, this protocol is not secure. Use of TCP can be disabled through the system’s security settings, see Disabling UDP/TCP/HTTP Access.
  1. Go to StartIP OfficeMonitor.
  2. If Monitor has been previously run, it will attempt to automatically connect with the previous monitored system. Details of the connection are shown in the title bar. If otherwise or if you want to monitor another system, use the steps below.
  3. Click on Select Unit or select FileSelect Unit. The Select System to Monitor dialog box is displayed.
  4. Enter the system details:
    1. Enter the system’s IP address or FQDN without any protocol prefix.
    2. Set the Protocol to TCP.
    3. The Port, Certificate and Username are not used.
    4. Enter the system’s monitor password. See Setting the Monitor Password.
    5. If you want monitor to start with a previously saved set of trace options, use the Trace Log Settings Filename browse button to select the trace options file. See Saving Trace Options as a File.
  5. Click OK.
  6. Once Monitor has connected with a system, it displays the system’s status report (see System Status Report) and alarm log (see Alarms).