IP Office

• SysMonitor

  • Enable the default tracing: Filters Trace Options Default All.
  • SysMonitorFiltersTrace OptionsH.323CCMS Send/CCMS Receive.
  • SysMonitorFiltersTrace OptionsSIPVerbose, SIP Stim Rx, SIP Stim Tx, SIP Rx, SIP Tx.

• IP Office configuration file
• Wireshark traces

Phone

• Phone Log level set to Debug, Log categories : ALSIP, CCMS, IPODATA, SIP, MEDIA, SECURITY, CERTMGMT, HTTP.
• Remote Syslog server
• When log categories are checked, phone performance may be degraded due to hardware limitation. After capturing logs clear the log categories