System Trace Options

Last Updated : Dec 16, 2020 |
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This tab provides general trace options.
Option
Description
Error
Log all messages that are tagged with [ERROR:].
Print
Log all messages that are tagged with [PRN:]. These are messages relating to major events or changes in status of the software modules running.
Prefix YYY-MM-DD
When selected, each record is prefixed with the current date.
Prefix hh:mm:ss
When selected, each record is prefixed with the current time.
Resource Status Prints
When selected, once every 20 seconds, the trace includes a summary of the system memory resources and the number of connections. The messages are tagged with [RES:].
Date/Time Periodic Prints
When selected, once a minute the trace includes a record prefixed with DTM of the date and time plus details of the connected system name and IP address. This is useful in a trace if the Prefix YYY-MM-DD hh:mm:ss trace option is not selected. For example: DTM: 29/05/2015 11:28:06 (Tue 30 June 2015) [192.168.0.1 (SystemA)]
Licensing
Log messages relating to the verification of system licenses. Licensing messages are tagged with [LIC:].
Development Tracing
This option should only be selected when advised to do so by Avaya. Log additional trace option for SSI and VComp and a number of additional status screens, see Status screen.
Copy Logging to Main Window
This option is only available if Development Tracing is selected.
SNMP Periodic Status Traps
This option is only available if Development Tracing is selected. When selected, the system outputs a periodic SNMP trap containing a summary of the current system status (memory usage, alarms count, channel available and in uses, etc). The trap information is sent to the SNMP destination configured in the IP Office system's System Alarms configuration. The frequency of sending is configurable between 20 to 7200 seconds. Status element is not included is both values would be 0.
Copy Trap data to log
If selected, the SNMP periodic status trap information is also included in the monitor logs.

SNMP Period Status Trap

The following is an example of a status trap. The table below explains each field.
CP:1/2.67% ME:72014/22034 AL:4/1 VC:74/0 DC:48/1 VM:40/0 CC:128/0/0 N(1/R:162/T:651 2/R:98/T:99)N E(10/10 S:1/1 H:1/1 D:6/6 P:2/2)E CA:1 VR:10.0.0.0(9601)
Status
Description
CP
CPUs: Number of CPUs , % use.
ME
Memory: total memory/used memory (KB).
AL
Alarm counts: SSA alarm count , system log hw alarm count.
VC
VCM Channels: total/used.
DC
Data Channels: total/used.
VM
Voicemail Channels: total/used.
MC
Modem Channels: total/used.
CC
Conference Channels: total/used/HQ used.
N
Network interface stats: interface/Rx/Tx. (Rx and Tx are average for previous 3 seconds).
E
Extension stats: total/connected, SIP registered/logged in, digital extensions/logged in, analog extensions/logged in, IP DECT extensions/logged in.
CA
Calls active count.
VR
Version: IP Office software version.

Trace Color

This option allows selection of a color that is then applied to all options in the menu, see Coloring Tab Trace Options. This selection overrides any previous color selected for individual options. However, it does not prevent subsequent individual option coloring, see Coloring Individual Trace Options.

Default Settings

The following trace options are enabled by default. See Defaulting the Trace Options.
  • Error, Print, Prefix hh:mm:ss, Resource Status Prints, Licensing.
Related links
Trace Option Menus