This document provides procedures for upgrading Avaya Aura® Session Manager from Release 7.x, 8.x, or 10.1.x to Release 10.2.x on:

• Avaya Solutions Platform 130 (Avaya supplied ESXi 7.0) environment.

• VMware in customer-provided Virtualized Environment.

• Avaya Solutions Platform 130 Release 6.0 (Avaya supplied Kernel-Based Virtual Machine on Red Hat Enterprise Linux R8.10) environment.

• Customer-provided Software-only environment.

• Amazon Web Services (AWS), Google Cloud, and Microsoft Azure setup in Infrastructure as a service (IaaS).

This document:

• Includes upgrade checklists and maintenance procedures.

• Does not include optional or customized aspects of a configuration.

The primary audience for this document is anyone who upgrades, configures, and verifies Session Manager upgrade at a customer site.