Accepting new service

Last Updated : Jun 10, 2026 |

About this task

Use this procedure to change the state of a new service to accept.

Note:

Even though Security Module displays the status as Up, the Security Module might take 5 to 10 minutes to begin routing calls.

Procedure

  1. On the home page of the System Manager web console, click Elements > Session Manager > Dashboard.
  2. On the Session Manager Dashboard page, select the appropriate Session Manager or Branch Session Manager instance in the Session Manager Instances table.
  3. In the Service State field, click Accept New Service.
  4. Click Confirm.