Solution Deployment Manager

Last Updated : Jun 10, 2026 |

Solution Deployment Manager simplifies and automates the deployment and upgrade process.

With Solution Deployment Manager, you can deploy the following applications:

  • System Manager

  • Session Manager

  • Branch Session Manager

  • Communication Manager

  • Application Enablement Services

  • Avaya WebLM

  • Avaya Diagnostic Server (Secure Access Link)

  • Avaya Session Border Controller Release 8.0 and later

  • Avaya Breeze® platform Release 3.3 and later

  • Avaya Aura® Media Server

For the latest and most accurate information about other Avaya product compatibility information, go to TOOLS > Product Compatibility Matrix on the Avaya Support website.

Note:

When an application is deployed on a KVM host, Solution Deployment Manager does not support that application.

With Solution Deployment Manager, you can migrate, upgrade, and update the following applications:

  • Hardware-based Session Manager

  • System Platform-based Communication Manager

    • Duplex CM Main / Survivable Core with Communication Manager

    • Simplex CM Main / Survivable Core with Communication Manager, Communication Manager Messaging, and Utility Services

    • Simplex Survivable Remote with Communication Manager, Branch Session Manager, and Utility Services

    • Embedded CM Main with Communication Manager, Communication Manager Messaging, and Utility Services

    • Embedded Survivable Remote with Communication Manager, Branch Session Manager, and Utility Services

  • System Platform-based Branch Session Manager

    • Simplex Survivable Remote with Communication Manager, Branch Session Manager, and Utility Services

    • Embedded Survivable Remote with Communication Manager, Branch Session Manager, and Utility Services

  • Session Manager Release 7.1.3.x and later

  • Communication Manager Release 7.x and later

  • Branch Session Manager Release 7.x and later

  • Application Enablement Services Release 7.x and later

  • Avaya Breeze® platform Release 3.3 and later

  • System Manager Release 7.1.3.x and later (using SDM client only)

  • WebLM Release 7.x and later

Note:

You must manually migrate the Services virtual machine that is part of the template.

The centralized deployment and upgrade process provides better support to customers who want to upgrade their systems to Avaya Aura® Release 10.2.x. The process reduces the upgrade time and error rate.

Solution Deployment Manager dashboard

You can access the Solution Deployment Manager dashboard from the System Manager web console or by installing the Solution Deployment Manager client.



This image depicts the System Manager Solution Deployment Manager dashboard.

Solution Deployment Manager capabilities

With Solution Deployment Manager, you can perform deployment and upgrade-related tasks by using the following links:

  • Upgrade Release Setting: To select Release 7.x Onwards or 6.3.8 as the target upgrade. Release 7.x Onwards is the default upgrade target.

  • Manage Software: To analyze, download, and upgrade the IP Office, Unified Communications Module, and IP Office Application Server firmware. Also, you can view the status of the firmware upgrade process.

  • Application Management: To deploy OVA files for the supported Avaya Aura® application.

    • Configure Remote Syslog Profile.

    • Generate the Appliance Virtualization Platform Release 8.x or earlier Kickstart file.

    • Generate the platform Kickstart file for the following Appliance Virtualization Platform or Avaya Solutions Platform platforms:
      • Appliance Virtualization Platform 8.0.x

      • Appliance Virtualization Platform 8.1.x

      • Avaya Solutions Platform S8300 (Avaya-Supplied ESXi 7.0) Release 5.1

  • Upgrade Management: To upgrade Avaya Aura® applications to Release 10.2.x.

  • User Settings: To configure the location from where System Manager displays information about the latest software and firmware releases.

  • Download Management: To download the OVA files and firmware to which the customer is entitled. The download source can be the Avaya PLDS or an alternate source.

  • Software Library Management: To configure the local or remote software library for storing the downloaded software and firmware files.

  • Upload Version XML: To save the version.xml file to System Manager. You require the application-specific version.xml file to perform upgrades.