Post-upgrade checklist for Session Manager or Branch Session Manager

Last Updated : Jun 10, 2026 |

Use this checklist after upgrading Session Manager or Branch Session Manager to Release 10.2.x.

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Task

Notes

1

After the server reboots, log in to the server.

After the upgrade, log in with customer login name and password.

2

If applicable, configure the Session Manager server in a System Manager Geographically Redundant environment.

See Configuring Session Manager in a geographically redundant environment.

3

Type the swversion command and verify that the upgrade is completed successfully.

If the upgrade is not successful, contact Avaya Technical Support.

5

Run the Session Manager server tests.

See Testing the Session Manager instance.

6

Verify data replication between System Manager and Session Manager. The system synchronizes the data in about 15 minutes. Refresh the page as necessary.

See Verifying Data Replication.

7

Verify the Security Module is active for the Session Manager server.

See Viewing Security Module status.

8

If SIP monitoring is provisioned for Session Manager, verify the links are active for the Session Manager instance. The system updates the status in about 10 minutes. Refresh the page as necessary.

See Viewing Session Manager Entity Link Connection Status.

9

Change Service State of the Session Manager or Branch Session Manager server to Accept New Service.

See Accepting new service.

10

Make test calls to ensure the Session Manager server is processing calls properly.