Verifying the Enrollment Password status

Last Updated : Jun 10, 2026 |

Session Manager requires an Enrollment Password during the initial installation and deployment process. Enrolling a password establishes trust between System Manager and Session Manager . The Enrollment Password is also known as the certificate enrollment password.

If the Enrollment Password has expired, or if you do not know the password, do one of the following:

  • Ask the customer for a password.

  • Make up a password.

If Time Remaining is not zero, the password is valid. Verify that the time remaining is sufficient for the upgrade.

Procedure

  1. On the home page of the System Manager web console, under Services, select Security  > Certificates > Enrollment Password.
  2. If the value of the Time Remaining field is zero, you need to reset the password:
    1. In the Password expires in field, select a value from the drop-down menu for the time when the password must expire.
    2. Enter a password in the Password field.
    3. Re-enter the password in the Confirm Password field.
    4. Make a note of the password for future reference.
    5. Click Commit.

      The system updates the Time remaining field.