Configuring Session Manager in a System Manager geographically redundant environment

Last Updated : Jun 10, 2026 |

About this task

In a System Manager geographic redundant environment where the Primary System Manager is down, perform this procedure after upgrading the Session Manager server.

Procedure

  1. Log in as craft or customer to a console on the Session Manager server, or use SSH for remote login.
    Note:

    You can connect your laptop directly to the service port of the server.

  2. Type the changeMgmtIP command, press Enter, and ensure that all fields are set correctly.
  3. Type the dnat_failover.sh <SECONDARY_SMGR_IP> command and press Enter.
  4. Type the initTM command and press Enter.