AE Services TSAPI clients and SDKs installation

Last Updated : Jul 22, 2021 |

This chapter describes the installation process for Avaya Aura® Application Enablement Services (AE Services) Telephony Services Application Programming Interface (TSAPI) clients and software development kits (SDKs). For TSAPI applications to run in AE Services or Communication Manager environment, you must install the TSAPI client.

A fresh install does not have an Avaya signed default certificate. A self-signed certificate is created during install time that can be used as a default certificate for testing purposes. AE Services servers upgraded to version 10.2.x will retain the default certificate for backward compatibility.

The AE Services 10.2.x TSAPI client installation continues to install the default certificate. This is so that 10.2.x clients can connect to AE Services servers 7.x and older, as well as servers that have been upgraded to 10.2.x.

Note:

AE Services does not support the following operating systems as Microsoft has ended its support for the following operating systems from January 2020:

  • Microsoft Windows Server 2008 R2

  • Microsoft Windows Server 2012 R2 Standard Edition (applicable for Release 8.1.3 and later)

  • Microsoft Windows 7 Professional

  • Microsoft Windows 7 Enterprise

  • Microsoft Windows 7 Ultimate