Using TSAPI Test to verify Linux client installations

Last Updated : Oct 06, 2020 |

Before you begin

Before performing this procedure, you must edit the /usr/lib/tslibrc file (or the .tslibrc file in your home directory) so that it contains the host name or IP address of the AE Services Server. See, Editing the tslibrc file .

About this task

To verify the TSAPI Linux client installation, use TSAPI Test to make a call. Use this procedure to run a TSAPI Test session for the Linux clients. See, Example for a TSAPI test session.

For information about Application control services (ACS) error messages, see Appendix A: Universal Failure Events, in the Avaya Aura® Application Enablement Services TSAPI for Avaya Aura® Communication Manager Programmer’s Reference.

For information about CSTA messages see, Chapter 4 of the Avaya Aura® Application Enablement Services TSAPI for Avaya Aura® Communication Manager Programmer’s Reference.

Procedure

  1. Log into the client computer.
  2. Start the TSAPI Test program by typing /usr/lib/tstest at the command prompt.

    The TSAPI Test program displays a numbered list of the available servers.

  3. At the prompt to enter a server number (the range of numbers varies according to your configuration), type an appropriate number.
  4. At the Server login prompt type your CT User user id.
    Note:

    A CT User is a person or an application administered in the AE Services User database with the CT User field set to yes. CT User authorization is controlled by the AE Services Security Database.

  5. At the Server password prompt enter your CT User password.
  6. At the calling number prompt, enter a valid extension number, for example: 72412.
    Note:

    If the Security Database is enabled for the TSAPI Service, the CT User entered in Step 4 must have permission in the AE Services Security Database to control this phone number.

  7. At the called number prompt, type another valid extension number, for example: 75587.

    After entering all the information, TSAPI Test attempts to open a stream and make a call from the calling number to the called number. TSAPI Test indicates the results of the test. If the open stream request cannot open a stream to the server, TSAPI Test will display an error message, and TSAPI Test will terminate.

Related information
Editing the tslibrc file
Example for a TSAPI test session
Example for a TSAPI test session