Verifying the Avaya Aura® Media Server Entity Link connection

Last Updated : Apr 23, 2018 |
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Complete this task to verify that Session Manager can connect with Avaya Aura® Media Server using the SIP Entity Link. To do this you must make a couple of minor changes to the Avaya Aura® Media Server SIP entity, and the administered Session Manager instance.
  1. Enable SIP Link Monitoring on the Avaya Aura® Media Server SIP Entity.
    1. On System Manager, click Elements Routing SIP Entities.
    2. Select the Avaya Aura® Media Server SIP Entity.
    3. Click Edit.
    4. From the SIP Link Monitoring drop-down menu select Link Monitoring Enabled.
    5. Click Commit.
  2. Modify the Session Manager Instance.
    1. Navigate to Home Elements Session Manager Session Manager Administration.
    2. Select the Session Manager Instance that you linked to Avaya Aura® Media Server. Click Edit.
    3. Check Enable Monitoring in the Monitoring section.
    4. Click Commit.
  3. Test the Entity Link.
    1. Navigate to Home Elements Session Manager System Status SIP Entity Monitoring.
    2. Click the name of the Session Manager Instance that you linked to Avaya Aura® Media Server.
      STEP RESULT:
      The system displays a list with the status of all the Entity Links for the selected Session Manager.
    3. Located the Avaya Aura® Media Server SIP Entity and check the Conn. Status column.
      ADDITIONAL INFORMATION:
      • If you see UP, congratulations! You have successfully configured your Avaya Aura® Media Server link.
      • If you do not see UP, for additional information, see Avaya Breeze® platform FAQ and Troubleshooting for Service Developers.