Verifying the Avaya Breeze® platform entity link connection

Last Updated : Aug 11, 2020 |
Prolog information
Complete this task to verify that Session Manager can connect with Avaya Breeze® platform using the SIP entity link. To do this you must first verify the status of SIP link monitoring on the Session Manager instance.
  1. Modify the Session Manager Instance.
    1. On System Manager, click Elements Session Manager Session Manager Administration.
    2. Select the Session Manager instance that you linked to Avaya Breeze® platform. Click Edit.
    3. Check Enable Monitoring in the Monitoring section.
    4. Click Commit.
  2. Test the entity link.
    1. On System Manager, click Elements Session Manager System Status SIP Entity Monitoring.
    2. Click the name of the Session Manager instance that you linked to Avaya Breeze® platform.
      STEP RESULT:
      The system displays a list with the status of all the entity links for the selected Session Manager.
    3. Locate the Avaya Breeze® platform SIP entity and check the Conn. Status column.
      ADDITIONAL INFORMATION:
      • If you see UP, the link to Session Manager is successful.
      • If you do not see UP, for additional information, see Avaya Breeze® platform FAQ and Troubleshooting for Service Developers.