Running the upgradeSolution script for System Manager

Last Updated : Oct 29, 2026 |
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For information about the versions compatible with System Manager, see Avaya Breeze platform compatibility.
You must run the upgradeSolution script before you can access the Avaya Breeze® platform Release 3.9.x or higher Element Manager.
Before you begin
Download and install the latest System Manager hot fix from https://support.avaya.com. This applies for all System Manager releases.
  1. Log in to System Manager and run the cd /swlibrary command to go to the software directory library.
  2. Run the df -h /swlibrary command to ensure adequate space is available.
    ADDITIONAL INFORMATION:
    You need approximately 600 MB of space.
    The following is an example of the command output:
    cust >df -h /swlibrary
    Filesystem      Size  Used Avail Use% Mounted on
    /dev/sdd         21G  7.6G   14G  37% /swlibrary
  3. Create a new directory and navigate to that directory.
  4. Download BreezeEMInstall-<version>.zip from https://support.avaya.com and transfer it to the directory you created in the previous step.
    ADDITIONAL INFORMATION:
    You can use a tool, such as WinSCP, to transfer the zip file to the directory.
  5. On System Manager, run the upgradeSolution <path to installation zip>/BreezeEMInstall-<version>.zip command.
  6. When prompted, accept the license agreement.
    STEP RESULT:
    The installation of Element Manager runs in the background. The installation process takes approximately 30 minutes to complete.
  7. Use /var/log/Avaya/breeze-em-upgrade.log to monitor the progress of the installation process.
Related links
Planning and preconfiguration