Creating an FQDN entity link

Last Updated : Jul 15, 2020 |
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For an Avaya Breeze® platform cluster, create a single entity link for the FQDN SIP entity. You must create an entity link for each Avaya Breeze® platform server in the cluster using the HA configuration. Do not use the default port 5061 on Session Manager for the entity link between the cluster and the Session Manager server.
Note:
TLS is the recommended protocol since it is secure and encrypted. Should the need arise to take a network trace between Session Manager and Avaya Breeze® platform, change the protocol to TCP and then change it back to TLS as soon as the trace is complete.
Before you begin
Create the FQDN SIP Entity.
  1. In System Manager, click Elements RoutingEntity Links.
  2. Click New.
  3. In the Name field, type a name for the SIP entity link.
  4. In the SIP Entity 1 field, select the Session Manager.
  5. In the Protocol field, select the desired protocol.
  6. In the Port field, enter a unique port number.
    ADDITIONAL INFORMATION:
    Do not use the Session Manager port number that is administered for the entity link connecting Session Manager and Avaya Breeze® platform. For example, if you used 5061 as the Session Manager port in the entity link administration representing your Session Manager to your specific Avaya Breeze® platform server, use a different port value here, such as 5091. This represents the Session Manager side of the HA FQDN entity link.
    Caution:
    The consequences for using a non-unique port can be severe. If you use the same port number, the system will generate the error message “500 Server Internal Error (Indeterminate originating entity).” This error causes Session Manager to try to alternate route to another server in the cluster.
  7. In the SIP Entity 2 field, select the Avaya Breeze® platform HA FQDN SIP Entity that you created.
  8. In the Port field, enter the same port that you specified in Administering the Avaya Breeze platform Entity Link.
    ADDITIONAL INFORMATION:
    For example if you used 5061 as the Avaya Breeze® platform port of the Session Manager to your specific Avaya Breeze® platform entity link, then use 5061 as the Avaya Breeze® platform port in the HA FQDN entity link as well.
  9. Click Commit to save your changes.
  10. In System Manager, click Elements RoutingSIP Entities.
  11. Select the Session Manager SIP entity that you created a link to and click Edit.
    ADDITIONAL INFORMATION:
    Repeat these steps for each SIP entity that you created a link to.
  12. Under Listen Port, click Add.
  13. Enter the port number and protocol that you selected for the entity link above.
  14. From Default Domain, select the root domain used for call routing.
  15. Click Commit.
Related links
SIP High Availability