Do not use a slash to join two or more words. When you join words with a slash, you imply that the words are related, but you do not say how.
Preferred
Discouraged
The Agent reports provide a summary of the current activities of all agents in a split or a skill.
The Agent reports provide a summary of the current activities of all agents in a split/skill.
This document describes how to use the J169 and J179 phones.
This document describes how to use the J169/J179 phones.
Exception for joined words that refer to the same object
Use a slash with any phrase in which the joined words refer to the same object, as in tip/ring circuit card, A/B switch, Asia/Pacific region, and read/write function.