To ensure that you synchronize the data correctly, always administer the primary server first. Then transfer the administered data to the secondary server.

When you create and follow a routine where you always perform administration on the primary server first and transfer the data to the secondary server, you are more likely to synchronize the data correctly.

This procedure describes how to connect a dual ACD link to the server.

This procedure describes the steps that are required to make the connection between a dual ACD link and the server.

The following table lists the installation tasks for which the customer is responsible.

The following table lists tasks for which the customer is solely responsible in order to support an installation.

If the primary server fails, you can use the secondary server.

Following a major failure event on the primary server, you have the option to change over to the secondary server.

The user can display entries.

The user has the ability to display entries.

If this value is zero, no restrictions are in effect.

If this value is zero, then no restrictions are in effect.

In this example, the Java server is part of the ITG.

For purposes of this example, the Java server is part of the ITG.