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Ctrl+Alt+s
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Open the Settings page.
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Ctrl+Alt+a
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Open the Help page.
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Ctrl+Alt+k
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Change work mode of agent to default work mode of login selected for agent in Communication Manager.
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Ctrl+Alt+l
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Finish work.
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Ctrl+Alt+x
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In the Connected state, refresh Avaya Workspaces.
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Shift+Alt+a
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Accept an interaction.
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Shift+Alt+e
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Close an interaction card.
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Shift+Alt+h
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Hold or unhold a voice interaction.
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Shift+Alt+m
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Open more options.
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Shift+Alt+d
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Open the DTMF list.
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Shift+Alt+t
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Open the Transfer list.
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Ctrl+Alt+d
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Selects ACW for hybrid voice.
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