Search functionality field descriptions

Last Updated : Oct 26, 2023 |
Prolog information
Name
Description
Enterprise Directory
With Enterprise Directory, you can search for enterprise directory users and System Manager SIP endpoints to make a voice call.
In the Name, number or email field, type one of the following:
  • Phone Number
  • First Name
  • Last Name
  • Email Address
  • Display Name
  • Alias
Contact Center Users
With Contact Center Users, you can search for agents to make a voice call.
In the Name or number field, type one of the following:
  • Agent Name
  • Agent Number
Contact Center Services
With Contact Center Services, you can search for VDN details to make a voice call.
In the Name or number field, type one of the following:
  • VDN Name
  • VDN Number
Phone Extensions
With Phone Extensions, you can search all the endpoints administered to make a voice call.
In the Name or number field, type one of the following:
  • Display Name
  • Phone number