When the Avaya Workspaces browser of the agent is not in focus or is minimized, and the agent receives a new chat, email, messaging, or voice interaction, the Avaya Workspaces displays a toast notification.
When Avaya Workspaces displays the toast notification, click the notification window to bring Avaya Workspaces into focus.
ADDITIONAL INFORMATION:
Google Chrome does not support notifications without HTTPS. You must allow notification in the browser.
