Either click Add to add a new policy or select an existing policy and click Edit.
MS Teams uses the Global policy for all users without an assign an emergency policy.
If adding a new policy, enter a unique descriptive name for the policy and, if necessary, add a description.
If Dynamic emergency calling is enabled, Teams retrieves policy and location information from the service and includes that information as part of the emergency call.
Define the emergency numbers required:
Click Add.
In the Emergency dial string, enter the main emergency number that users will dial. For example: 112.
You can define an optional Emergency dial mask. This can contain any other numbers that MS Teams should automatically translated to the Emergency dial string. To add multiple additional numbers to the mask, separate each number with a semi-colon. For example: 999;911.
For locales where all emergency calls go to the same emergency service operator, using an Emergency dial mask simplifies configuration.
Use of a mask also allows you to include numbers that visitors from locales might dial for emergency calls.
For locales where emergency calls go to different operators based on the number dialed, repeat this step to add a separate Emergency dial string for each different operator service rather than using masks.
Select a PSTN usage record. MS Teams uses the record to determine which voice route to use for emergency calls.
