Administrative User Passwords

Last Updated : Apr 27, 2022 |

There are various accounts used for administrative, maintenance and machine/service access. The following tables cover those interfaces, their password attributes, and where the account settings are located:

Login Interface

Account Setting

Notes

IP Office Manager

IP Office Web Manager

System Status Application

Web Control

Voicemail Pro client

SysMonitor*

Service User name and password.

Various rights of access

Password: 1-31 Unicode characters

Change using IP Office Manager or Web Security Manager

Security settings for Service User password policy apply

Temporary or permanent lock out upon number of consecutive failed attempts.

Current lockout status can be viewed in Manager under Security > Service Users > Service User Details.

*SysMonitor will use this account when the Security > System > Use Service User Credentials setting is active.

Manager upgrade

System password

Password: 1-31 ASCII printable characters

Change using IP Office Manager.

SysMonitor*

DevLink

SysMonitor password

Password: 1-31 ASCII 0-9, a-z, A-Z characters

Change using IP Office Manager.

*SysMonitor will use this account when the Security > System > Use Service User Credentials setting is active.

Voicemail Pro client

Three admin roles:

- Administrator

- Standard

- Basic

Password: 5-31 ASCII printable characters except \ / : * ? < > | , ;.

Change using Voicemail Pro client, Voicemail Pro Administrators tab

Used for Voicemail Pro as a fallback account when IP Office Referred Authentication is not available.

Avaya one-X® Portal for IP Office admin

Two admin roles:

- Administrator

- Backup/restore

Password: 1-31 Unicode characters

Change using Avaya one-X® Portal for IP Office admin web page, Configuration | Users panel.

Used for Avaya one-X® Portal for IP Office as a fall-back when IP Office Referred Authentication is not available

Linux Secure Shell (SSH)

One admin role: 'Administrator'

Password: 1-31 ASCII printable characters

Change using Web Control login screen.

Can only change password

Linux Console interface (CLI)

Two admin roles:

- Administrator

- root

Password: 1-31 ASCII printable characters

Change using Web Control login screen: Platform View > Settings > System Settings tab.

Can only change passwords

Voicemail Pro <-> IP Office service interface

VMPro password

Password: 31 ASCII printable characters

Change using IP Office Manager and to match Voicemail Pro client.

Avaya one-X® Portal for IP Office <-> IP Office service interface

Service User name and password

Password: 1-31 Unicode characters

Change using IP Office Manager or IP Office Web Manager.

Change using Avaya one-X® Portal for IP Office admin web page, Configuration > Providers > Default-CSTA-Provider > Edit > .

TAPI Link Pro (3rd party TAPI)

System password

Password: 1-31 ASCII printable characters

Change using IP Office Manager.

TAPI Link Lite is covered in IP Office Users' Passwords and Login Codes.

DECT R4 Provisioning

Service User name and password

Password: 1-31 Unicode characters

Change using IP Office Manager.

Change using base station web admin interface

DevLink3 API

Location API

Service Monitoring API

Web Management SDK API

Service User name and password

Password: 1-31 Unicode characters

Change using IP Office Manager.