In some environments, one of the risks is not from the phones users, but from other people having physical access to the phones when unattended. There are several mechanisms you can use to protect the phone when the user is away from their desk:
Feature |
Description |
Phone Lock |
Phones can be locked using the Lock feature on the phone Features menu. Locking the phone also locks the Features menu. The 9500, 9600 and J100 Series phones have an option to specify an inactivity timer after which the phone locks itself. |
Short codes |
The "Outgoing Call Bar On" short code prevents the phone being used to make outgoing calls - Internal and Emergency calls are allowed. "Outgoing Call Bar Off" with the user's login code unlocks the phone |
Logging out Hot Desking |
Users can log out of the phone - which will leave the phone with the special 'NoUser' account associated with it. This NoUser is Outgoing Call Barred. Users must have a login code to be able to log out of their default phone (the phone with their extension number). |
Auto Logout |
The can be used to force a user to be logged out if their phone is idle for a period of time. |
Out of Hours Call Routing |
A time profile can be associated to an ARS so that when the time Profile is inactive a different ARS is used for routing calls - for our example above we will set the extra ARS tables to point to Main out of hours so that only Local and Emergency Calls can be made. |
Trusted Voicemail Source |
Where a phone is in an uncontrolled area it is also advisable to remove the default Trusted Source Number for Voicemail access, so that all IP Office Voicemail access requires entering the Voicemail access code, even from the user's home extension. |
