By default IP Office and the IP Office Voicemail applications do not provide any mechanisms for remote modification of User Forwarding settings. However, Mobile Call Control can be enabled to give access. For information, see “Mobile Call Control” in Administering Avaya IP Office™ Platform with Manager.

There is also a Voicemail Pro Personal Options Menu option that can be added to a custom call flow to allow users to remotely change their forwarding and other settings.

Before enabling either of these options the warnings in the manuals must be considered and a judgment made to decide if the benefit is worth the risk of unauthorized access.