Securing CTI Interfaces

Last Updated : Apr 19, 2022 |

Procedure

  1. If not required, disable TAPI Link Lite/Pro (1st /3rd party TAPI) as per Disable Unused Services/Interfaces.
  2. To secure the link between ACCS and IP Office, the setting IP Office Manager security settings System > Unsecured Interfaces > TAPI should be disabled. This will enable TLS and request a trusted certificate from ACCS.
  3. Administer ACCS with an identity certificate. See the relevant ACCS documentation.
  4. Administer the IP Office Trusted Certificate Store (TCS) with the root CA certificate of the ACCS.