In addition to the known issues, the following key limitations apply to the operation of the IP Office system when configured as an IP Office ACO ATA Gateway.
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Limitation
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Description
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Call waiting tone
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When call waiting is enabled on the user, the user only hears a single non-repeated tone to indicate a second incoming call.
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Unplugged Extensions
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After unplugging an analog extension, the IP Office system may still have an active Avaya Cloud Office™ registration for the extension. When that occurs, Avaya Cloud Office™ still attempts to route calls to the extension rather than to the extension's Avaya Cloud Office™ voicemail.
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User Short Codes
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IP Office systems in IP Office ACO ATA Gateway IP Office ACO ATA Gateway do not support user short codes.
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Extensions and User Auto-Creation
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For an existing system being reconfigured as an IP Office ACO ATA Gateway, re-running the initial configuration recreates a user for each physical extension port even if those users have previously been deleted.
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