Edit the system short codes

Last Updated : Apr 06, 2023 |
The system short codes need 2 major changes:
  • Remove all system short codes for IP Office features. Avaya do not support those features for an IP Office in IP Office ACO ATA Gateway mode.
  • Add an emergency short code(s) for emergency numbers.
  • Note: IP Office ACO ATA Gateway mode does not support user short codes.
Prolog information
Metadata
Keywords:
  1. Load the IP Office configuration in IP Office Manager.
  2. From the navigation pane, select Short Code.
  3. Delete the default system short codes:
    1. Use the Group Pane (ViewGroup Pane).
    2. Select and highlight all the existing short codes.
    3. Right-click on the short codes and select Delete.
  4. Add an outgoing calls short code:
    ADDITIONAL INFORMATION:
    1. Click the icon and select Short Code.
    2. Set the Code to ?
    3. Set the Feature to Dial.
    4. In the Telephone Number field, enter a . (a full-stop or period).
    5. Set the Line Group ID to 50.
    6. Click OK.
  5. Click OK.
  6. Click the icon.
    ADDITIONAL INFORMATION:
Related links
Configuring the IP Office system