Upgrading from IP Office R11.1 FP2 SP2

Last Updated : Apr 06, 2023 |
Avaya previously supported IP Office to Avaya Cloud Office™ extensions using IP Office R11.1 FP2 SP2. However, to continue receiving support, those customers must upgrade to IP Office R11.1.2.3. Do that using the following process.
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  1. If using a SIP trunk for the local emergency trunk, install and test a replacement using an analog, PRI or BRI trunk.
  2. Upgrade the IP500 V2A from IP Office R11.1 FP2 SP2 to IP Office R11.1.2.3.
  3. After running the initial IP Office configuration (see Running the initial IP Office configuration utility), ensuring that the system reboots.
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