Configuring incoming call routing

Last Updated : Apr 06, 2023 |
You need to add an incoming call route for calls from Avaya Cloud Office™.
Prolog information
  1. Load the IP Office configuration in IP Office Manager.
  2. From the navigation pane, select Incoming Call Route.
    1. Click the icon and select Incoming Call Route.
    2. On the Standard tab, for the Line Group ID , manually enter the Line Number shown in the configuration for the ACO Line.
      ADDITIONAL INFORMATION:
    3. Select the Destinations tab.
    4. For the Destination and Fallback Extension settings, enter . (a period or full-stop).
      ADDITIONAL INFORMATION:
    5. Click OK.
  3. Click the icon.
Next steps