Calls and call capacity

Last Updated : Apr 06, 2023 |
Prolog information
This solution supports up to 40 simultaneous calls between Avaya Cloud Office™ and IP Office analog extensions. Each call uses the following IP Office resources:
Resource Required per Call
Description
An IP Office Analog extension
Each analog extension requires an analog extension port on the IP Office system. The IP Office provides analog extension ports using base cards installed in the IP500 V2A control unit and/or external expansion modules attached to the control unit. See IP Office hardware.
An IP Office VCM Channel
The IP Office system uses VCM channels to convert audio between the analog extension and the ACO line. Each simultaneous call uses 1 VCM channel during the call.
The IP Office provides VCM channels using hardware installed in the IP500 V2A control unit. See IP Office hardware.