Other phones and extensions

Last Updated : Apr 06, 2023 |
Prolog information
This solution only supports analog extensions connecting to Avaya Cloud Office™.
  • If the IP Office hardware used includes non-analog extension ports, Avaya does not support the use of those additional ports.
    • You must clearly label the additional extension ports as non-functional.
    • You must remove any user records created in the IP Office configuration for the non-ACO extensions.
    • Note: The system automatically creates extension records for all physical extension ports. Even if you remove these, the system automatically recreates them after any system restart.
  • Other IP phones, including Avaya phones, can connect from the customer site to Avaya Cloud Office™ directly. The provisioning and operation of those phones is separate from the IP Office.