Setting up the ACO user phone details

Last Updated : Jan 30, 2025 |
The configuration of the IP Office ACO line requires details provided by Avaya Cloud Office™.
Prolog information
Metadata
Keywords:
  1. As a system administrator, login to Avaya Cloud Office™ at https://service.cloudoffice.avaya.com.
  2. Select Phone SystemPhones & DevicesUser Phones.
  3. Within the Avaya Cloud Office™ administration menus, setup the Avaya Cloud Office™ user's phone.
  4. Click the Existing Phone link next to the required user.
  5. Click Setup & Provision.
  6. In the Select device menu, select Other phones.
  7. Under Existing Phone, click Select.
  8. In the Provisioning menu, set Will you be using secure voice transport on this device? to Yes.
  9. Note the settings. You can use the Copy button to copy the details into a document. Whilst the line settings are the same for each user, the user/extension values are different for each user.
    ADDITIONAL INFORMATION:
    ACO Value
    IP Office Line Value
    SIP Domain
    ACO LineACOACO Domain Name without the port number.
    Outbound proxy
    ACO LineACOACO Proxy Address without the port number.
    ACO Value
    IP Office User/Extension Value
    Username
    UserUserUser Name
    UserUserExtension
    ExtensionExtensionBase Extension
    Password
    UserUserPassword
    Authorization ID
    UserUserAuthentication Name
  10. Click Done.
Related links
Obtaining Avaya Cloud Office details