Context Store deployment checklist

Last Updated : Feb 19, 2026 |
Prolog information
Metadata
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Task
Notes
  • Identify the Avaya Breeze® platform servers to use in the Context Store cluster.
  • Ensure that the Avaya Breeze® platform servers are synchronized
  • Ensure that the Avaya Breeze® platform servers have passed the Avaya Breeze® platform tests.
  • Ensure that the Avaya Breeze® platform license is installed on System Manager.
  • Ensure that the NMS server is configured with System Manager as the target SNMP Profile.
Verifying the status of Avaya Breeze platform servers
For more information about creating and managing SNMP target profiles, see Administering Avaya Aura® System Manager available at http://support.avaya.com.
  • Register the fully qualified domain names (FQDNs) of System Manager, Avaya Breeze® platform host names, and security IP address with the domain name system (DNS) server.
  • Ensure that System Manager can resolve the host name of the Avaya Breeze® platform servers.
Download the Context Store snap-in services.
For more information, see Avaya Context Store Snap-in Release Notes.
Download the Context Store license.
For more information, see Avaya Context Store Snap-in Release Notes.
Load the required SVAR files in System Manager:
For more information, see Loading a snap-in service .
If you plan to use an External Data Mart:
  • Set up an external database on a separate server. The external database must meet the Context Store requirements.
  • Create the database tables for the External Data Mart feature.
Database requirements and planning
Creating database tables for External Data Mart
Define a cluster from the Avaya Breeze® platform > Cluster Administration page in System Manager, and assign the instances of the Avaya Breeze® platform to the cluster.
The system installs the ContextStoreManager service when you create a cluster.
The system also installs the selected optional services, which you add to the cluster deployment.
For more information, see Setting up a cluster.
Configure the ContextStore ManagerSpace DataGrid Settings, ContextStoreSpace DataGrid Settings and other ContextStoreManager and ContextStoreRest attributes of the services in the Service Clusters tab of the Avaya Breeze® Attributes page on System Manager.
For more information, see ContextStoreManager attribute descriptions.
Load the Context Store license in System Manager.
Configuring Context Store licenses
Optional: Manually install the ContextStoreScreenPop services.
ContextStoreScreenPop is an optional service. You can manually deploy this service to the cluster after the initial installation of mandatory services.
Installing a Context Store service
Optional: Configure the ContextStoreScreenPop attributes in System Manager.
Optional: Manually install the ContextStoreNotify services.
ContextStoreNotify is an optional service. You can manually deploy this service to the cluster after initial installation of mandatory services.
Installing a Context Store service
Optional: Configure the ContextStoreNotify attributes in System Manager.
Optional: Manually install the ContextStoreRules services.
ContextStoreRules is an optional service. You can manually deploy this service to the cluster after the initial installation of mandatory services.
Installing a Context Store service
Optional: Configure the ContextStoreRules attributes in System Manager.
ContextStoreRules page field descriptions
Optional: Deploy PDC on Orchestration Designer.
PDC Plug-in deployment overview
Optional: Manually install the ContextStoreSoap snap-in.
ContextStoreSoap is an optional service. You can manually deploy this service to the cluster after the initial installation of mandatory services.
Installing a Context Store service
Optional: Configure the ContextStoreSoap attributes in System Manager.
Context Store Standalone - Optional: Oceana - Mandatory: Manually install the ContextStoreQuery snap-in.
ContextStoreQuery is an optional service for Context Store standalone, it is a mandatory service for Oceana. You can manually deploy this service to the cluster after the initial installation of mandatory services.
Installing a Context Store service
On installation of ContextStoreQuery: Configure the ContextStoreQuery attributes in System Manager.
The correct configuration must be configured for ContextStoreQuery, such as correct database connection settings. Failure to do so will result in errors in the system.
Verify the installation.
Verifying a successful deployment.
Optional: Verify the installation of optional services.
Verifying a successful deployment.