Context Store generates alarms whenever an error occurs.
You can view, search, export, and configure alarms from the System Manager web portal. The alarms information is available in the Services Events Alarms page in System Manager.
Prerequisites
Using System Manager, you must create a simple network management protocol (SNMP) target profile and assign the profile to your network managing system (NMS).
For more information about creating and managing SNMP target profiles, see Administering Avaya Aura® System Manager available at http://support.avaya.com.
Alarm status
Context Store alarm statuses are consistent with those of the other snap-ins deployed on Avaya Breeze® platform. These alarms can have any of the following two statuses:
Status
Description
Raised
An alarm has been generated. Software recovery actions have failed to correct the problem.
Cleared
The problem has been fixed and the alarm has been cleared.
Context Store generates two alarm IDs for the same alarm - one when raising the alarm and the other when clearing the alarm. The alarm ID that Context Store generates for clearing an alarm contains CLR as a prefix in the original alarm ID that was in Raised state.
Alarm severities
Avaya Context Store Snap-in generates alarms with two severity types, as described in the following table:
Severity
Description
Major
All the Context Store alarms in Raised state are of Major severity.
Normal
Context Store generates a clear alarm with Normal severity.
For more information on alarm statuses and severities, see Maintaining and Troubleshooting Avaya Aura®Avaya Breeze® platform.
