Making a call

Last Updated : Aug 14, 2020 |

Procedure

Do one of the following to make a call:
  • In the Enter phone number field, type a phone number or contact name, and then click the Dial icon (Dial).

  • Click the Redial icon (Redial) to dial the last dialed number.

  • If you are active on an interaction click the Customer Details widget, click the customer phone number, and then click the Dial icon (Dial).

  • Click the Address Book icon (Address Book) and click the Dial icon (Dial).