Cause
When the System Manager or Avaya Breeze® platform authentication token expires, Avaya Workspaces displays the Unexpected Response from Oceana. Please refresh (5) Workspaces at your earliest convenience message and the Error Code: 5000003 error code.
Solution
Procedure
- Press F5 to refresh your browser and log back in to Avaya Workspaces.
- Continue processing contacts.
- If you cannot log back in, contact your supervisor.
